Student and Borrower Advocates Call on States and Feds to Fire Navient

Higher Ed, Not Debt is calling on state and federal entities to sever ties with Pioneer, after the Department of Education announced it  would end its contracts with Navient last week. Read what we’re sending out:

Find out more in our statement:

Higher Ed, Not Debt on the Department of Education’s Termination of Student Loan Servicer Contracts

Washington, D.C—Today, the Department of Education announced it would terminate its contracts with five student debt collectors, including a subsidiary of Navient Corp.

Maggie Thompson, Campaign Manager for Higher Ed, Not Debt, released the following statement in response:

“This is a huge step forward for student loan borrowers who are too often the victims of dishonest debt collection practices.  We are happy the Department of Education protected borrowers by ending the contracts of some of the most abusive debt collectors in the business. Private companies should not make excessive profits at the expense of students and their families.  We hope the Department of Education will take additional actions to hold servicers accountable in the future.”

Our cosigners include:

  • Campaign for America’s Future
  • Student Debt Crisis
  • The Other 98%
  • One Wisconsin Now
  • Young Invincibles
  • Connecticut Citizen Action Group
  • Generation Progress

Get more on this from our partners.

If you are a borrower looking for more help with this issue:

  • The CFPB accepts complaints on federal student loan debt collectors. Borrowers can file a complaint online.
  • Borrowers in default on a federal student loan can get unbiased information about their options by using the CFPB’s Repay Student Debt tool.

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